Case Studies

SVCW Boosts Efficiency with SharePoint Document Management System

Silicon Valley Clean Water (SVCW), led by General Manager Teresa Herrera, faced significant challenges in internal communication and document management…

Client:

Solutions Implemented:

Document Management

The Problem

Disconnected Communication and Document Management

M365 Tools Used:

SharePoint

OneDrive

Challenges

Silicon Valley Clean Water (SVCW), led by General Manager Teresa Herrera, faced significant challenges in internal communication and document management. The organization relied on multiple shared drives, outdated document versions, and files scattered across desktops and email inboxes. Key documents were hard to find, versioning issues were rampant, and employees often resorted to emailing files—resulting in lost processes and limited control.

Teresa recognized the critical need for centralized communication and noted, “You can’t manage or communicate with a company from the inbox.” She felt she was competing with the noise of the world to deliver key leadership and company-wide updates. SVCW needed a focused solution to:

Improve cross-departmental communication.
Provide centralized, organized access to documents.
Eliminate duplication and out-of-sync files.
Empower departments to share critical information effectively while maintaining control over sensitive content.

Solutions

Nexinite worked with Silicon Valley Clean Water to create a modern, communication-focused intranet solution using Microsoft SharePoint with a hub-and-spoke framework. This intranet became the cornerstone of their digital transformation strategy.

Key features include:

Centralized Hub Communication:
A hub site for company-wide announcements and leadership messages to ensure key updates are accessible to all employees.

Departmental Sites:
Permission-driven department sites to share documents, news, and updates specific to their teams while maintaining control over sensitive materials.

Version Control and Document Management:
Documents are centralized and version-controlled, eliminating duplication and ensuring a single source of truth.

Improved Collaboration:
A streamlined structure that allows employees to find, share, and collaborate on documents efficiently without relying on email.

Digital Workplace Foundation:
The intranet created a unified digital space that fosters a culture of transparency, accessibility, and communication across the organization.

Results

Silicon Valley Clean Water now has a centralized intranet platform that streamlines communication, eliminates document chaos, and empowers departments to collaborate effectively. Each team has a dedicated space to manage their own content while contributing to company-wide communication.

This SharePoint-based solution has become the foundation of SVCW’s digital transformation, enhancing organizational culture, improving efficiency, and ensuring that critical information is no longer lost in email inboxes.

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